Ordering Procedure

 

At Shape Optics, we specialize in crafting custom optical solutions tailored to diverse industries including bio-research, aerospace, medical imaging, security, and defense. Our comprehensive services span from design and prototyping to full-scale production, ensuring each optical solution is perfectly suited to its specific application.

Global Accessibility and Convenience As a leading global optics manufacturer, we prioritize convenience, offering our clients the ability to explore services, understand our manufacturing processes, and order custom optical designs seamlessly online. For those considering our services or wishing to consult with our global optics experts, our platform provides an ideal starting point.

Technological Excellence in Custom Optics Choosing Shape Optics for custom optical engineering means accessing top-tier technology and expertise. Our engineering team employs advanced software like Zemax and AutoCAD for design and prototyping, optimizing each component for both performance and manufacturability. Following design approval, we utilize our sophisticated in-house production facilities to manufacture the optics, maintaining stringent quality control throughout all production stages. Each product undergoes meticulous quality inspections using advanced metrology equipment to ensure it meets our high standards of accuracy, performance, and alignment.

What We Offer Beyond our technological prowess, we are committed to exceptional customer service. We collaborate closely with our clients throughout the ordering process to ensure their specifications are met to their full satisfaction. Our First Article Inspection service allows clients to evaluate a sample product before committing to a full order, providing an opportunity for any necessary adjustments. Additionally, we support worry-free returns, offering replacements, credits, or refunds for any products that arrive defective.

 

technical-support-Photonics engineering

 

How to Order Optical Lenses Clients can order custom optics and lens assemblies through various channels:

  • Request for Quote: Fill out our online form to initiate contact with a representative who will assist in estimating the cost of your project.
  • Direct Contact: Reach out to our global optics consultants via phone or email at one of our international offices for personalized support through the ordering process.

Requesting a Quote To request a quote:

  1. Navigate to our online quote forms.
  2. Provide your contact details, including company, full name, email, and country.
  3. Specify the budget, delivery preferences, and project specifications.
  4. Indicate the required quantities for each product.
  5. Upload any pertinent design documents.
  6. Submit the form and expect a response within 24 hours.

Acknowledgment We deeply value our relationship with each customer, appreciating your trust, partnership, and loyalty. Your engagement is crucial to our growth, and we are committed to continuing to deliver the superior service you expect from us.

Thank you for choosing Shape Optics. We are eager to continue our collaboration and look forward to supporting your future projects.